Your Shoes

Mum, why complain at something that you have caused yourself. Causing this by wanting me to be how your perfect child would be. Well, sorry to say, I am not what you want me to be. You have been paying attention to yourself so much over the years you have actually forgotten what I am, brushing aside all the bad things I have done, making excuses for me. I am alright. Living how I want things to be, to do what I want, when I want. This is life, a life that does not consider you in it at all. I can be myself, without being criticised. Having what I want, instead of someone making choices for me. In actual fact it reminds me of the time you brought me those awful curtains, they just symbolise to me, what you like, I hated them, and the colours, the style I just see your face on them thinking yes these are perfect for me. Yes not me, you, perfect for you. Just think to yourself that we do not have the same tastes in life. You just want to have everything going right. So you can make the family look good. So that whenever anybody comes round, they can comment on how, â€Å"you are the perfect family†. To make people jealous of what you want us to have, but we have not got it. You just want the family with a hard working father with a good job and income, Perfect mother with a good job and who keeps the house tidy and brings up the children to be well behaved and good mannered. With a child who does well at school, always polite and stays out of trouble, you would love that. You have got the father and the mother the child is a bit different, it is me and I am who I am, I do not put a happy face on just cause you want me to and I will express me feelings how I want to. I am feeding myself alright I have a job and people are treating me with respect where I am now, like an adult, how people should be at my age. I feel responsible now, like I have a meaning in life. I am not into prostitution, and I can not believe you even fought that I would consider that path. Guess you just do not know me that well. I have got new friends now so I hope you are happy, what you have made me do, I have changed my lifestyle around. I am independent now, and happy if you saw me you would be proud but I do not want to see you, you just hurt me with thinking I am a failure all the time. Thinking I can not do anything and making me feel my life was worthless? I smoked pot mum because you drove me to it, I was depressed and needed something to take my mind of things. Depressed to know every time I go home I have to act like somebody you want me to be. I have now turned my mind to different things now. I prefer happier things now like socialising without having to get drunk and making a fool out of myself. I prefer my own space, with people that like the things I do. I share a flat now with a girl a few years older than me and she is helping me out, and introducing me to her friends, which are all lovely genuine people. The time father called me a slut was it, I know he may have been upset to find his daughter with condoms in her bag, but mum I had them to protect me, so I couldn't get pregnant or get diseases, a step that only people that have matured would do, calling me a slut though he does not even know hat he is talking about I have only ever had sex with one person, not like I am going round sleeping with anybody. The person I had sex with as well was my boyfriend of six months, we had something special but I stopped the relationship to move on in life to get away from the misery of living life with you. You just take the pain out on me because you think I am going to be like my grandmother, because that she liked me better than her own daughter. She paid more attention to me than you. You can not bear to think it but it is true and your father only paid interest into you when he found out you had a brain. I am thinking it must have been hard for you but you do not need to take the anger out on me, making me into the person that you just wanted to be when you was in your childhood. All the parties mum is what a normal teenager does and get drunk because then they start to grow up more and realise this is not the life for me and change. It's a thing that everybody does at some stage in there life. Some would think that you act like a teenager jealous of everything that is better than you. I have realised all these parties aren't what I want to do I am now going to do a college course and study business studies. This is because I want to do something with my life and make a hit out of it so, if we meet again you and dad can be proud of what I have done. Then if we meet that day you will see I am different to you, I have different ambitions. I like other things than having a simple life, like you. I want to be someone, and stand up and be counted for I want not just sit back and think, things are going to be alright all the time because nothing will ever be perfect.

Comparing Poems From Other Cultures Essay

In these two poems, identity is seen to be important, for in half-caste the author is trying to seek acceptance from others around him for who he is as a person, but in search for my tongue the author is losing her identity and is seeking help in finding out who she as a person. Half-caste portrays someone who feels that people label others without knowing them as people first, and how much it can hurt them. For John Agard says:†Explain yuself, wha you mean, when yu say half caste†. This shows that he is confused about how he portrays himself to others, and how others perceive him. This make you think that the way in people perceives you on first appearance makes you who you are.  Search for my tongue is like a cry out to others to help with her lost mother tongue, and she doesn’t know what her identity is because she is confused about which language is her. It also shows how people don’t understand how she feels or understand what she is going through with her struggle with the two languages that she uses. For it says: â€Å"You ask me what I mean by saying I have lost my tongue.† This shows that she feels isolated from others as they do not understand the internal struggle she is going through having to lose her original identity – her mother tongue – to a new identity, a foreign tongue.  In half-caste, the tone is quite angry and harsh. I feel that the tone is displayed in this way because he is angry with others for judging him for being mixed race, and the prejudices that everybody has towards others. For even though in the poem it just confronts the prejudice at half-caste people, there is always prejudice towards everybody, not just half-caste people. So in this poem he is challenging the fact that prejudice is wrong and unfair, and hurts people because they are being judged before people know them properly as a person. Some of this aggressive confrontational work is evident by the line: â€Å"So spiteful dem don’t want de sun pass.†Ã‚  This shows that prejudice people are so â€Å"spiteful† that they don’t think half-caste should be able to walk past them in the street. This shows that people can be severely hurt by a label, and that because of the way peoples minds have been brought up, they believe they are superior to so called â€Å"half-castes†, and believe the â€Å"half-castes† not worthy enough to even walk the same streets as the superior people.  In search, the tone is quite confused and lonely, and is unsure of who she is as a person. For her original identity was gujarati, but having had convert to a foreign language she feels that she has lost her original identity, and has been forced to take on a different identity because of the different language she has to communicate to others in the place she lives in now. For she says: â€Å"You could not use them both, even if you thought that way.†Ã‚  This shows that she feels she is losing her sense of identity, and feels she has to choose between the life she lives now and her original identity. She feels that the new language is pushing the other one away, and dominating her life so much that she forgets how her life used to be before it was controlled by the foreign language.  In half-caste Agard rejects the conventional punctuation, for there isn’t a single comma or full stop in the whole of the poem. Also, he misspells half of the words in his poem purposely to help get his message across to the reader. The lack of punctuation and misspelling is all for the purpose of the poem. As people think that he is half-caste, they believe him to be incapable of any proper thoughts, feelings or being capable to produce something that could make an impact on somebody else’s life. It is also used to strike the audience hard with his message of how everybody is equal no matter what their ethnic background is. For he says: â€Å"Wid de whole of yu eye an de whole of yu ear an the whole of yu mind.†Ã‚  This shows that he feels that those who mock him are the whole who considered themselves to be perfect and have no faults of their own, and are known to be the superior race. It shows that he knows that they like downgrading him by saying he’s half-caste, and has only â€Å"half a mind†, showing that they think he is incapable of proper thoughts, or proper feelings. In Search, the punctuation is consistent, but the poem structure is always different. The line lengths are all different, and there are no stanzas to separate the poem out – it is all just one long stanza. In Half-caste, there is 3 stanzas of various lengths, to help get the meaning of the poem across better to the audience and the poems lines are all of similar lengths, to keep it sharp and continuous.  The layout of search, with its punctuation and line lengths shows that she is trying to find some consistency in her life – she is trying to find what she knows in life to find in the end that she can, in her dreams. The fact that she also includes both English and Gujarati in her poem shows that even though she does use the English language, Gujarati is still an important part of her life, as it makes up part of who she is as a person. For she says: â€Å"Everytime I think I’ve forgotten†¦it blossoms out of my mouth.†Ã‚  This shows that even if she forgets, or is so used to using the foreign language, she cannot forget her native language even if she tried. This is because it has been a part of her culture and identity for so long, she cannot part from it, no matter what she is faced with or what ever happens to her.  So the identity that is portrayed in half-caste is no matter what ethnic background you come from, no matter what you look like as an individual, we are all equal human beings and all deserve the right to be able to live our lives to the full.  The identity that is portrayed in search is one that suggests that you cannot lose who you are as a person, no matter what you are faced with, even if you have to change your language or move somewhere else, you cannot change who you truly are as a person.

Adam Reres

Adam Reres Essay Ms. CooperU.S. History II19 march 2004Three Mile IslandThree Mile Island is a nuclear power plant located in Harrisburg, PA. Ithad two pressurized water reactors. One in which began its service in 1974and is the best performing reactor in the US. However its other reactor isalmost brand new and suffered a server nuke clear meltdown. March 28th 1979at approximately 4:00 a.m. a minor malfunction created a rise intemperature to the primary coolant. The reactor shut down as a safety result. In no time a pilot-operatedrelief valve (PORV) on the reactors cooling system opened but did notclose. This caused reactor coolant water to leak out and soon drained thetank of its coolant (Wikipeia). As a effect of the lost coolant, highpressure pumps pushed replacement water into the reactor system. Water andsteam then escaped through its relief valve as cooling water surged to thereactor. In this type of situation, the operators were trained to reduce theflow of the replacement water. Their training told them that thepressurizer water level was the only dependable indication of the amount ofcooling water in the system. Because the pressuriser level was increasing,they thought the reactor system was too full of water They were told to doall they could to keep the pressuriser from filling with water. If itfilled, they could not control pressure in the cooling system and it mightrupture. Operators responded by reducing the flow of replacement water. Steam thenformed in the reactor cooling system. Pumping a mixture of steam and watercaused the reactor cooling pumps to vibrate. If the severe vibrations couldhave damaged the pumps they would made them unusable, so the operators shutdown the pumps. This ended the forced cooling of the reactor. However, as reactor coolant water boiled away, the reactors fuel core wasuncovered and became even hotter. The fuel rods were damaged and releasedradioactive material into the cooling water. At 6:22 am operators closed ablock valve between the relief valve and the pressuriser. This actionstopped the loss of coolant water through the relief valve. However,superheated steam and gases blocked the flow of water through the corecooling system (Wikipeia). By late afternoon, operators began high-pressureinjection of water into the reactor cooling system to increase pressure andto collapse steam bubbles. By 7:50 pm, they restored forced cooling of thereactor when they were able to restart one reactor coolant pump. They hadcondensed steam so that the pump could run without severe vibrations. FromMarch 29 and 30, operators used a system of pipes and compressors to movethe gas to waste gas decay tanks(Wikipeia). The compressors leaked, andsome radioactive gas was released to the environmentAfte r an anxious month, on 27 April operators established naturalconvection circulation of coolant. The reactor core was being cooled by thenatural movement of water rather than by mechanical pumping. The plant wasin cold shutdown. The cleanup of the damaged nuclear reactor system at TMI-2 took nearly12 years and cost approximately $973 million. The Plant surfaces had to bedecontaminated. Any water used and stored during the cleanup had to beprocessed. And about 100 tones of damaged uranium fuel had to be removedfrom the reactor vessel all without hazard to cleanup workers or thepublic. (Wikipeia)OpinionI see Three Mile Island as history repeating itself; It reminded me alot of the Titanic. The crew on titanic and in the operators room weretold that an accident was nearly impossible so that when something happenedthey didnt know how to react properly or knew entirely what was going on. READ: The last of the mohicans Persuasive EssayHowever, they responded with there instincts which only made the problemworse. Unlike the Titanic though, no one died in Three Mile Island. The Three Mile Island incident was in a way a good lesion to the US inworking with nuclear generated power. We saw that it is a force of naturethat is very powerful. Its dangers are very real, anything could happen,and if something did happen when using the nuclear power many could die. Wesaw that we should not assume anything in a time of delicate decisionshttp://en.wikipeia.com/wiki/Three_Mile_Island, Wikipeia, Joan , lastmodified 02:19, 15 Mar 2004The plants main feedwater pumps in the secondary non-nuclear coolingsystem failed at about 4:00 a.m. on March 28, 1979. This failure was due toeither a mechanical or electrical failure and prevented the steamgenerators from removing heat. First the turbine, then the reactorautomatically shut down. Immediately, the pressure in the primary system(the nuclear portion of the plant) began to increase. In order to preventthat pressure from becoming excessive, the pressurizer relief valve (avalve located at the top of the pressurizer) opened. T he valve should haveclosed when the pressure decreased by a certain amount, but it did not. Signals available to the operator failed to show that the valve was stillopen. As a result, the stuck-open valve caused the pressure to continue todecrease in the system. Meanwhile, another problem appeared elsewhere in the plant. The emergencyfeedwater system (backup to main feedwater) was tested 42 hours prior tothe accident. As part of the test, a valve is closed and then reopened atthe end of the test. But this time, through either an administrative orhuman error, the valve was not reopened preventing the emergencyfeedwater system from functioning. The valve was discovered closed abouteight minutes into the accident. Once it was reopened, the emergencyfeedwater system began to work correctly, allowing cooling water to flowinto the steam generators. As the system pressure in the primary system continued to decrease, voids(areas where no water is present) began to form in portions of the systemother than the pressurizer. Because of these voids, the water in the systemwas redistributed and the pressurizer became full of water. The levelindicator, which tells the operator the amount of coolant capable of heatremoval, incorrectly indicated the system was full of water. Thus, theoperator stopped adding water. He was unaware that, because of the stuckvalve, the indicator could, and in this instance did, provide falsereadings. After almost eighty minutes of slow temperature rise the primary loop pumpsbegin to shudder as steam rather than water began to pass through them. Thepumps were shut down, and it was believed that natural circulation wouldcontinue the water movement. Steam in the system locked the primary loop,and as the water stopped circulating it was converted to steam inincreasing amounts. After around 130 minutes since the first malfunction,the top of the reactor core was exposed and the heat and steam drove areaction involving hydrogen and other radioactive gases with the zirconiumrod cladding. The quench tank ruptured, and radioactive coolant began toleak out into the general containment building. At 6 a.m. there was a shiftchange in the control room. A new arrival noticed that the temperature inthe holding tanks was excessive and used a backup valve to shut off thecoolant venting. Around 250,000 gallons (950 m) of coolant had alreadybeen lost from the primary loop. It was not until 165 minute s after thestart of the problem that radiation alarms activated as contaminated waterreached detectors, by which time the radiation levels in the primarycoolant water were around 300 times expected levels.

Nestle Essay Example | Topics and Well Written Essays - 3500 words

Nestle - Essay Example most appropriate growth strategy to pursue will be determined by arriving at decisions about whether to sell old or new products in old or new markets. (Ansoff, 1957). Nestle’s growth strategy falls under the category of concentric diversification, wherein a Company produces new products that are closely related to its current products, but introduces them into a new market (Ansoff, 1957). This has been Nestle’s strategy in countries such as infant formula, tofu and noodles which are basic food stuffs but are tailored to meet the needs of the new market, for example in India, the Company also sells pickles to appeal to the housewife market. Nestle’s financial strength and ability to weather the recession may be closely linked to its diversification strategy. Since it has such a broad based approach, any potential issues that it is likely to face are marginal. The efficacy of this strategy is also borne out through the application of the Shareholder Value Analysis, developed by Rapoport (1986). Rapoport identified three specific value drivers, namely Finance, Investment and Business, all three of which if improved, could lead to a direct increase in shareholder value. In general, shareholders in a Company are rewarded in two different ways: (a) dividends paid and (b) capital appreciation, which depends upon the kinds of investments that the Company undertakes. The total shareholder return for a specific year can be calculated using the formula: TSR = Dividends + Capital Appreciation (Pike and Neals, 2006). From an examination of Nestle’s balance sheets for financial records in the European region, it may be noted that the net dividend yield percentages have increased as follows: 2006 – 2.4%, 2007- 2.8% and 2008 – 3.1% (NestleSA, 2008). The last share price in 2006 was 42.85, in 2007 it was 48.05 and in 2008, it was 45.56.(www.nestle.com). The total shareholder value for each year may therefore be calculated as follows: This result from the

Drinking under the influence Essay Example | Topics and Well Written Essays - 1000 words

Drinking under the influence - Essay Example I have had to deal with not sleeping at night after becoming aware of who I hurt in the process and be able to live a new life, so that I am conscious of what I do and not to hurt others in the process. This has been a new learning experience for me. Visualizing those bodies at the morgue made me realize the loss of those families, their pain, and their hatred towards people like me (well deserved). I have learned quite a lesson which is (although I would have preferred not to have learned it this way), DO NOT DRINK AND DRIVE. I have referred to the death victims, but, what about those that suffer physical harm and are incapacitated for life? If I cannot sleep with comfort now, I can not imagine what would have been of me if someone’s life would be hindered in such a way that they could not resume their life according to their prior dreams. I wholeheartedly, recommend to anyone that if they drink and drive, to go see people that are in charge of DUI and MADD and learn of what people’s responsibilities are and what you have to go through. It is not a pretty sight and hopefully you will be dissuaded from drinking and driving. Talking with them will give insights to know: what is expected of you; how you should act responsibly; how to consider the possible consequences of your actions; and, that drinking and driving do not go hand-in-hand. Avoid a disaster in your life. Be well and learn from my experiences. There is no reason why you should have to go through these awful experiences. Just as a dear friend of mine once said, â€Å"You do not have to have cancer to know that it is

Child care should cut mothers tax Essay Example | Topics and Well Written Essays - 500 words

Child care should cut mothers tax - Essay Example But it is also mentioned by peter that taking such steps actually cause the rise in child care fees, which was according to the statistics provided by peter was 49 % more rapidly than inflation from 2000 to 2004. So the government during the election of 2004 proclaims an aid such that families can make reduction in their income tax equivalent to the 30 % of what they spent on their child care. Then all the related organizations, companies and societies came up with their own suggestions and improvement ideas, made to the government in order to improve child care facilities. Some suggestion were to make child care fees to be employee's pre-tax sacrifice, where as liberal 's want income tax reduction to be amplify to 50%, ACTU suggesting for spending $10 billion to construct new child-care centers and last but not the least Australia council of social service also demanded immense increase in child-care benefits. Peter also give reference of Families Ministers Mal Brough which identify the problem to s

Statement of Purpose. Doctoral program in Education Leadership, Essay

Statement of Purpose. Doctoral program in Education Leadership, Management and Policy at your school (Seton Hall University) - Essay Example The doctoral program will provide me with an opportunity to learn more about higher education and prepare me to be a senior level college administrator. I have had several educational and life fulfilling opportunities to work with many administrators to help contribute to the field. Due to the nature of this program; I believe it will provide me with an opportunity to continue to be a catalyst not only within higher education, but my community as well. In addition, this program will help me further my understanding of first generation Saudi college students’ expectations and knowledge about college prior to enrolling in their respective institutions by participating in pre-college programs. I feel that the program provides the right balance of advanced coursework and research. I believe the Ed.D. in Education Leadership, Management and Policy will combine my interests between business administration and Education Leadership, Management and Policy. I am convinced that by my research in this field, I will be able to learn in depth the concepts of Leadership techniques, Organizational Behavior and Organizational Development and would like to explore new methods in improving the present policies and procedures being used in organizations. This will be a good experience and will be very beneficial to my career. My professional goals are intellectual enrichment, an absolute understanding of the trends in this field and to put to good use my knowledge to help those in need and to effectively contribute to the profession. I would like to be a leadership consultant someday.

Inventory management. Amazon Research Paper Example | Topics and Well Written Essays - 2500 words

Inventory management. Amazon - Research Paper Example The competitive advantage possessed by a company is also determined by similar factors. Efficient management of logistics allows a company to focus on other activities such as adding value to existing products, etc which indirectly increase the productivity of the organization. However, in today’s business scenario, the retail market has evolved and efficient logistics management is no longer just an advantage, it is the norm. Companies have found several different ways in which to achieve this, usually in alignment with their business models. The use of IT technologies has been one of the main factors that have hastened this process since companies are now able to communicate between offices regardless of the distance that separates them (CILTUK, 2007: 10-11). In order to understand the practical issues concerning inventory management, we examine the case of Amazon in the below report. Aims and Objectives of the research The following case study which examines the case of Amazon reflects on the growth of the company with respect to various theories associated with logistics management, in particular with the subject of inventory management. It attempts to relate the issues faced by the company and its subsequent successes to the research available in the field. It also explores the alternatives available for the company that might help it grow further. With the above information, the study also attempts to predict the future direction of the company based on the current status of the company and available business scenarios. Literature Review Company and market overview Amazon was setup in 1994 by Jeff Bezos as an online book store. Similarly, it was established in Europe as a book store in 1998. As a result of its successes, it was launched in other countries as well. Amazon International consists of a number of subsidiaries such as Amazon Japan and its operations in Europe. Its Europe operations ha ve needed an improvement to match its expected growth rate. In particular, its distribution strategy has been looked at more closely and an attempt has been made to emulate the American structure. Due to advancements in technology, Amazon has been able to enter a number of markets. However, technology, coupled with the opening up of new markets across the world has also led to an increase in the number of competitors in the field. Lessons from American Distribution strategy Reducing the costs incurred due to the purchase and holding of inventory or stocks is one of the main challenges for a retail store. However, the challenges faced by an online store are unique. Amazon was setup at a time when most of its competitors, other book stores, were brick and mortar stores or mail – order catalog businesses. The challenge of maintaining a low cost for stocks, at the same time satisfying customer demands is magnified for an online store. Amazon initially tackled this problem by hold ing minimum stocks while relying of wholesalers to satisfy most of its demand. This helped reduce the holding cost of stocks. At the same time, Amazon also tied up with publishers so that the unit cost of stocks would also decrease (Waters, 2003: 52). A combination of the two helped the company's capacity grow from 1 million book titles to 2.5 million book titles in the early years. This also helped ensure that orders were completed

Proof of haven Essay Example | Topics and Well Written Essays - 1000 words

Proof of haven - Essay Example As he gives his narration, he tries to prove that what he experienced through the journey was purposeful, an experience never witnessed before. Taking a stance on whether the account given is true or not, it is important to consider the kind of evidence presented in the book. Nobody has ever been to heaven, and as such, it is difficult to deduce the reality of what heaven is like. While the bible explains how heaven is likely to be, the fact remains that neither of the bible accounts describes vividly of what heaven is like. Jesus himself gave insights of what life in heaven would be like. As he warned sinners of eternal suffering, he promised non-sinners eternal happiness, one that would never end. Jesus, being the son of God was the best source of such information; he lived in heaven with his father God before coming down to rescue God’s children from the evil one, he sat at the throne and was part of the trinity. Therefore, when he promises of peace, joy and unending happin ess, he means of exactly what he witnessed in heaven. Other accounts are through prophets, who prophesied of the events that would characterize the second coming of the son of God (Mawungwa, 15). At the time of his second coming, prophesies say, all dead will resurrect, and will ascend to heaven (Royalty 48). In heaven, the road is narrow; it is times narrower than the highway of hell. The road will not be an easy one, as biblical accounts hold. It will be rocky and thorny; it will be full of challenges, contrary to the road leading to hell, which will be full of happiness. However, in heaven, the joy that the faithful will have has no comparison with any worldly happiness (Royalty 49). People will bow down in front of his majesty. He will be sitting at the throne, in his white robe, and Jesus on his side. With the promise of heaven being a hot topic among Christians, different people try to visualize what it would be like in heaven (Mawungwa 15). It is a place we long to be, an exp erience we would like all to have. With every person having hopes of ever stepping into heaven, different people have come up with claims of having been to heave. The recent case is Dr. Eben Alexander’s account of his journey to heaven and his near death experience. Many people, especially the medical practitioners and physicians have strongly refuted his claims, terming them as baseless and false. In fact, some believe that during the entire coma, he was hallucinating, something they doubtfully have proven. Others believe that he actually was not in a coma as he alleges, but was rather faking it. The credibility of his professionalism have also come up, with different professionals accusing him of having tried to forge documents to cover up flaws and messes he had committed in his medical career. Personally, I do not base my assertions on the credibility of his medical career or whether the coma was self-induced or not. I base my arguments on the fact that he cannot prove be yond reasonable doubt that he was in heaven. Additionally, his account is flawed with things that do not add up, regardless of the chronology of events as he highlights them. Dr. Eben Alexander, in his account explains what happens when a person dies. After his death, he first went to the underworld before his ascension to the sky. In his description of the underworld, he gives what appears to happen in horror movies,

Student Support in Open and Distance Learning Essay

Student Support in Open and Distance Learning - Essay Example Quoting Nonyongo (2002), Tait (2003) said the UNISA was not successful due to low success in terms of completion and throughput rates, the correspondence nature of programmes in comparison with well-functioning distance education, and inadequate learner support which is exacerbated by the lack of a co-ordinated regional network of learning centers. From here, Tait (2003) emphasizes the dangers of developing distance education without learner support. In contrast to UNISA, Tait (2003) describes the Open University UK established in 1969 with modern distance education endowed with a range of teaching and learning media and forming an integrated student support system. The characteristics of the systems included a personal tutor for each student (one tutor for every 25 students), tutor feedback, computer-mediated tutorials, 260 study center networks, residential school experience at a minimum of one week, and career advice. Tait (2003) then explains the main reasons for having student support integrated in an ODL system. First, the students want support. Second, drop-out rate can be reduced; and third, the nature of learning is such that the use of the Web has expanded the potential for learning outside or independently of teaching materials provided. He then summarizes the rationale for student support as being cognitive, affective, and systemic altogether. In other words, learning is both supported and developed; it relates to emotions supporting learning and its success; and the students themselves help manage the rules supporting their persistence (Tait, 2000). In particular, Tait (2003) espouses Michael Moore's (1993) theory of transactional distance as a framework that may be used to understand student needs in a web-based learning environment. Accordingly, Moore believes that the space between the learner and the structure of teaching must be mediated by dialogue, giving the chance to the learner to participate actively in his learning. Tait (2003), however says, the theory needs to be challenged as all theories do by the application of new cases. As the article opened up, I get the feeling that Tait (2003) is plugging for the Open University of UK because he worked there as faculty. As the article progressed, however, he presented many points valid from experience, and he became more credible. Words like, "power of mere asynchronous text to create and sustain interpersonal engagement" is true to the experience of many in this cyber-age. This now highlights the truism that face-to-face interaction may also suffer from various "distance" like psychological, interpersonal, cultural, linguistic, environmental, and the like. Tait (2003) is well-versed with his topic on student support in web-based learning environments. Prior to this writing, he had already written scholarly publications on student support and distance learning from 1996 to 2000 to 2002. By the time he wrote this reflective item, Tait (2003) had already sharpened his arguments over much. In fact, although he was espousing Moore's (1993) theory of transactional distance, he was laying it down for examination and possible criticism. It appears that Tait (2003) is ready for new developments. I would rate the article a 4 because of his readiness

Calcium carbonate and Hydrochloric Acid Essay Example for Free

Calcium carbonate and Hydrochloric Acid Essay 1. Spatula: We used the spatula to take out the calcium carbonate from the jar because it was the only equipment small enough to fit through the jar. Using another piece of equipment, for example a spoon, would be too large to fit through. 1. Weighing Boat: We placed the calcium carbonate in the weighing boat after we measured it. The weighing boat is light, so it will not affect how we measure the calcium carbonate. 1. Goggles: We wore goggles as part of our health and safety rules that we had to follow to stop any injuries from happening. An example for when we need goggles is when we need to prevent acid from getting into your eyes as it may damage your eyes for the long term. 1. Conical flask with bung: We used this piece of equipment because we needed to put in the reactants (calcium carbonate and hydrochloric acid) that we used when measuring the amount of gas being produced. It attached onto the gas syringe so the gas that was produced in the reaction could pass through the tube to be measured. The bung is there to make sure that the gas being produced, does not escape from the conical flask. The method consists of several steps: 1. Put on your lab coat and goggles. 2. Gather all the equipment that you need e. g. gas cylinder with chronicle flask, two clamp stands, measuring boat, measuring cylinder, and stop watch. 3. Set your equipment up e. g. clamp the gas cylinder into one clamp stand, and clamp the chronicle flask into the other clamp stand, making sure they are at the same height 4. Measure the hydrochloric acid with a measuring cylinder. 5. Pour the acid into the chronicle flask 6. Weigh out the calcium carbonate with the electronic balance 7. Pour the calcium carbonate into the chronicle flask 8. Place the bung on straight away, and start the digital stop watch 9. Take readings from the gas cylinder every 10 seconds. Main experiment – changing the surface area. The equipment we used was pipette. We used this to make sure the volume of acid used was as accurate as possible. The way we measured the acid was at eye level from the bottom of the meniscus. We used the gas syringe to measure the volume of carbon dioxide gas produced. The syringe was precise because it measured volume in 1ml divisions. We used the electronic balance to ensure the experiment is precise because the electronic balance is measured to 2 decimal places and we also used the stop clock as it is precise because it measured to hundredth seconds. This helped us accurately record the volumes of gas at our set intervals. In the surface area we made sure that we kept the 2M of the hydrochloric acid for each experiment of the surface area. We also used a mercury thermometer as it gives us a better precise reading and allows us to see whether the temperature of the hydrochloric acid makes a difference to the results. The method of the experiment of surface area was on the first experiment we used small calcium chips with the mass of 1. 5g. We measured this by using an electronic balance and we used 2M of hydrochloric acid of a volume of 30ml, by using a measuring cylinder which allowed us to measure the volume accurately. The second experiment we used medium calcium chips with the mass of 1. 5. We measured this by using an electronic balance and we used 2M of hydrochloric acid of a volume of 30ml by using a measuring cylinder which allowed us to measure the volume accurately. For the third experiment we used large calcium chips with the mass of 1. 5g. We measured this by using an electronic balance and we used 2M of hydrochloric acid of a volume of 30ml by using a measuring cylinder which allowed us to measure the volume accurately. For every experiment for the surface area we poured the hydrochloric acid into the conical flask, and then added the calcium chips as fast as possible to ensure the gas does not escape into the air, and not in the gas cylinder. As soon as we placed the bung inside the conical flask, we immediately started the stop watch and timed it up to 120 seconds. For every 10 seconds the person in role of the stop watch would shout at every 10 seconds, and the other person reading the gas cylinder will shout how fast the rubber, tubing is moving out of the gas cylinder. Then we would record the results in the table and repeat the same experiment 5 times to make the results precise and reliable. Results for surface area. We first started off with calcium carbonate powder (1. 5g)with hydrochloric acid (30ml) but the reaction took place within 5 seconds and immediately reacted. Therefore it was very fast and it was impossible for us to take any readings. Because of this we decided to use calcium carbonate chips so it is easier to take the reading. Table 4. Results for small chips of calcium carbonate Calcium Small Chips 1. 5g Hydrochloric Acid 2M 30ml Volume Of Gas Produced (ml) Time Repeat1 (ml) Repeat 2 (ml) Repeat 3 (ml) Repeat 4 (ml) Repeat5 (ml) Averages Evaluating the results for small chips of calcium carbonate Table 4 shows the surface area of small calcium chips. We did this by using 1. 5g of small calcium chips and 30ml of volume of 2M hydrochloric acid. There does not seem to be any outliers; a good start for the first results. As you can see we repeated the experiment 5 times to result precision. From the Table 4, we can see that the volume of gas produced increased fast towards the average of 110. From this we were keen to find out if the medium calcium chips made a more noticeable difference. Table 5. Evaluating results for medium chips of calcium carbonate Calcium Medium Chips 1. 5g Hydrochloric Acid 2M 30ml Volume Of Gas Produced (ml) Time Repeat1 (ml) Repeat 2 (ml) Repeat 3 (ml) Repeat 4 (ml) Repeat 5(ml) Averages EC Outliers Evaluating results for medium chips of calcium carbonate. In Table 5, we show the surface area of medium calcium chips. We did this by using 1. 5g of medium calcium chips and 30ml of volume of 2M hydrochloric acid. In this graph there seems to be an outliner which is highlighted in blue. For the averages we did not include the outlier to give us a more reliable and precise average. As you can see we repeated the experiment 5 times to assure result precision. From Table 5 we can see that the volume of gas produced has gradually increased towards the time of 120 seconds. This shows that medium chips are the best results so far. To make sure we have concluded the right decision we wanted to check if large calcium chips would make a stronger difference. Table 6. Evaluating results for large chips Calcium Large Chips 1. 5g Hydrochloric Acid 2M 30ml Volume Of Gas Produced (ml) Time Repeat 1 (ml) Repeat 2 (ml) Repeat 3(ml) Repeat 4 (ml) Repeat 5 (ml) Averages emp= 24EC 24EC 24EC 24EC 23EC Outliers Evaluating results for large chips of calcium carbonate. In Table 6 we show the surface area of large calcium chips. We did this by using 1. 5g of large calcium chips and 30ml of volume of 2M hydrochloric acid. In this graph there seems to be an outliner which is highlighted in blue. In the outlier the temperature on the hydrochloric acid was 23EC, which is an inconvenience and the rest of the results that don’t have an outlier have all got 24EC. This tells us the that the change in temperature may be a reason why there may be an outlier. For the averages we did not include the outlier to give us a more reliable and precise average. As you can see we repeated the experiment 5 times to assure precision in results. From the Table 6 we can see that the volume of gas produced has gradually increased towards the time of 120 seconds. This shows that large chips results are also reliable. Graphs for surface area. In the graph I can see that small chips used in the reaction releases more volume of gas in (ml) is better as it increases the amount of carbon dioxide produced till 100 seconds so the amount of carbon dioxide produced from 100 – 120 seconds becomes constant. The medium chips starts releasing gas at 10 seconds at a volume of 9ml. The volume of gas then increases up to 120 at a volume of 83ml. The large chips starts releasing gas at 10 seconds at a volume of 9ml and the volume of gas then increases up to 120 seconds at a volume of 85ml. Because we did not carry on timing the experiment we do not know if the rate of reaction decreases at 120 seconds and more because both large and medium chips seem to be increasing the volume of gas. As you can see from these results in the graph. large and medium chips release almost the same amount of carbon dioxide. This means that both the differences between large and medium are insignificant. as the range bars overlap. Conclusion for surface area In the surface area there was more area available for collisions to take place. If the reactant is a solid it is necessary to break it into smaller pieces to increase surface area. In the surface area results, we found out that as the mass of the calcium chips are larger; it increases the speed of the particles. The faster the particles move, the greater the number of collisions, and therefore the rate of the reaction increases. Chemical reactions take place by chance. Particles need to collide with enough velocity so that they react. As surface area is increased the particles move faster since they have more energy. This means that they are colliding more often and most of the collisions have enough velocity to cause a reaction. Since there are more collisions the chemical reaction takes place faster. Main experiment – changing concentration. The equipment we used was pipette. We used this to make sure the volume of acid used was as accurate as possible. The way we measured the acid was at eye level from the bottom of the meniscus. We used the gas syringe to measure the volume of carbon dioxide gas produced. The syringe was precise because it measured volume in 1ml divisions. We used the electronic balance to ensure the experiment is precise because the electronic balance is measured to 2 decimal places. Qe also used the stop clock as it is precise because it measured to hundredth seconds which helped us accurately record the volumes of gas at our set intervals. In the concentration we made sure that we kept the calcium carbonate small chips of 1. 5g and the hydrochloric acid 30ml but just changed the M to 0. 5M, 1M, 1. 5M, 2M for each experiment for the concentration. We also used a mercury thermometer as it gives us a more precise reading and allows us to see whether the temperature of the hydrochloric acid makes a difference in the results. The method of the experiment for the concentration was on the first experiment as we used small calcium chips with the mass of 1. 5g. We measured this by using an electronic balance and we used 0. 5M of hydrochloric acid of a volume of 30ml by using a measuring cylinder which allowed us to measure the volume accurately. In the second experiment we used small calcium chips with the mass of 1. 5. We measured this by using an electronic balance and we used 1M of hydrochloric acid of a volume of 30ml by using a measuring cylinder which allowed us to measure the volume accurately. For the third experiment we used small calcium chips with the mass of 1. 5g.

The relationship between childhood neglect and later Essay Example for Free

The relationship between childhood neglect and later Essay In examining the relationship between childhood neglect and later use of illicit drugs, the following variables will have to be taken into account: Childhood – It is the time or state of being a child which is the period between infancy and pubescence. It is a crucial period in a person’s life since it is at this stage where most of the physical and mental development of a child takes place.   It is also at this stage where the child learns the difference between good and bad behavior. Later use – this pertains to a reaction. The principle is that for every action there is a corresponding reaction.   For purpose of this research childhood neglect is considered as an action and the use of illicit drugs during the later stages of the child’s life is considered as the reaction. Illicit drugs – these are drugs the use of which is rendered illegal by existing laws because of their harmful effects to the user. These drugs include cannabis such as marijuana and hashish, opiates such as heroin, stimulants such as cocaine and amphetamines and hallucinogens. Parental neglect – an act or omission of a parent or any person exercising substitute parental authority which is classified as a crime because it endangers the health and life of a child. It includes failure to provide for the child’s food, clothing and medical needs.   It also includes the act of leaving the child alone without anyone that can provide for the needs previously mentioned.   It its extreme form it may also include subjecting the child to physical and emotional abuse.   For purpose of this research, the following variables will be operationally defined as follows: Childhood – The participants of this research will be persons between the ages of 13-25.   They will be asked to recollect and reveal whether they are presently using illicit drugs and whether they experienced parental neglect during their childhood years.   For this purpose, they will be asked to make a recollection whether they experienced neglect between the ages of 5 to 12. Later use – The participants of this research will be asked whether they are presently using illicit drugs and the reasons why they use illicit drugs.   Their present problems involving drug use will then be connected to the participants’ past history of parental neglect.   For this purpose the subjects of this research will be limited to ages between 13-25. Illicit drugs – This concept will have same definition as the above.   For purpose of this research, the respondents will be asked to identify the kind of drugs they use and the age when they started using these illicit drugs.   The respondents will be asked to determine the reason/s why they started using illegal drugs. Parental neglect – The respondents will be asked whether they experienced neglect during their childhood and to describe the kind of relationship they have with their parents or whether they have positive or negative relationship with their parents.   If they have negative relationship with their parents, a follow up question will be asked whether the participants have been subjected to physical, verbal or sexual abuse.

Total Quality Management Within The UK Service Industry Management Essay

Total Quality Management Within The UK Service Industry Management Essay Total Quality Management is an approach that has been used over the years to improve quality and customer satisfaction. The implementation of TQM involves each member of an organisation from the top management to the entire workforce. The approach was first implemented in the manufacturing industry but it was later embraced in the service industry. The UK service industry which contributes greatly to the countrys economy is among the different industries that have been using TQM to improve its performance. Sectors such as banking, transport and communication, hotel and tourism are among some of the sectors that have implemented the approach in every transaction, process and service delivered to customers. However a critical analysis of the approach used within the UK service industry portrays the inadequacy of most companies to effectively implement the approach to gain maximally from its benefits. The concept of quality in project management has been in existence for a long time though its meaning has been evolving over time. In the early part of the 20th century, quality management was viewed as the inspection of products to ascertain that they met certain standards (Reid Sanders, 2005). Later in the 1960s quality was viewed to involve the entire organisation. All functions started being held responsible for the quality of the products and services. In the 1970s competition quality came to be with companies focusing on improving quality in order for them to be competitive. Companies that were not able to meet the quality standards set did not survive the competition. The concept of total quality management was later developed and it has led companies to build on quality of their products and processes. The efforts of the members within these organisations help improve the processes, culture, products and services in order to attain the quality standards expected. The concept was first developed in the manufacturing industry but it has spread to other industries such as the services sector (Pandian, 2007). In this sector total quality management focuses more on customer services and improving their satisfaction as they are considered to be very important in the sector. Companies that are considered to be in the service industry include hospitality and tourism companies, banking, insurance and financial companies, as well as telecommunication companies among others. Satisfying the customer is the main aim of these companies. The major challenge that these companies face while trying to attain this objective is the inability to establish smooth relations between them and the customers in order to retain them for future business. The total quality management approach helps these businesses to connect with their customers at every stage of the business process and in every transaction undertaken (Pandian, 2007). This paper undertakes a study of the total quality management approach that is used in the UK services sector and provides a critical analysis of the appropriateness of the approach in comparison to the academic models. The UK Services Industry The UK services sector is comprised of trades both wholesale and retail, restaurants and hotels, the financial services, transport and communication, real estate, government services, computing and IT among other business activities and services. The industry currently dominates the UK economy and remains a vital component of the economy. In the year 2000, the industry accounted for over 70% of the gross domestic product with the private part of the industry accounting for 50% (Skipper, 2000). The industry draws a lot of attention both locally and internationally in a bid to strengthen it and develop it further. During the year 2010, the industry experienced high growth and helped to improve the recovery process of the UK economy. According to BBC News (2010) the growth of the industry helped reduce job losses and grow the economy by 0.3%. The improved performance of the industry gave most companies confidence to increase their output in order to offset some of the challenges that the industry was facing such as the high fuel prices and VAT charges. The UK government has been putting pressure on most of the industries to improve on quality to enhance performance. Some of the industries have taken this up very seriously such as the service and manufacturing industries. In the service industry the health services, financial, hotel and tourism are among some of the sectors that have embraced the TQM approach. The concepts of quality, high standards and professionalism to improve customer satisfaction have been emphasised in these sectors to enhance competition. In the early 1980s the management of the UK financial services sector focussed mainly on administrative practises and personnel control rather than focussing on the customers (Hopwood Chapman, 2008 ). However with the deregulation of the banks the sector became similar to other industries such as manufacturing. The front office and back office services were formed and these led to the management now focussing on consultant services and pure administrative functions. Various techniques and approaches of management started being introduced and implemented such as the TQM, business process reengineering and activity based costing. Increased competition and lower interest rates started to define the banks as they engaged in marketing financial products to remain profitable (Hopwood Chapman, 2008 ). Interest in non financial performance measures engaged the banks in activities and processes that increased customer satisfaction, product quality, employee morale and job satisfaction, efficiency and productivity in order to improve market share. The management has now been focussing on the front line personnel who deal directly with the customers and influenced the service quality and delivery. They rely on the customer satisfaction and loyalty to maintain their market share and profitability. The banking industry which is the largest sector in the service industry in the UK benefits a lot from the TQM approach (Domingo, 2006). However the main issue that hinders the implementation of the approach is the lack of training in customer service. Most of the people in this sector are financial people who have little or no training on how to deal with customers. The TQM approach puts the customers at the centre and focuses on improving quality in order to satisfy them. A lot of planning and management is undertaken to ensure that the service quality is continually improved. All the people in the organisation need to be involved in the TQM approach for it to succeed and quality to be improved. Bankers and other employees in the financial sectors tend to concentrate more on the money issues and neglect the customers and quality (Frick, 1997). For this reason, the organisations in the financial sectors are not able to learn and apply the valuable lessons in customer service and people management to produce world class quality services. Presently the financial sector is ranked in terms of the financial resources and other quantitative measures such as asset base, number of transactions, depositors, loans released and other performance measures (Domingo, 2006). A lot of managerial focus is put on asset management, financial ratio analysis, cash flow and spread management among others. Most of the institutions use these measures to create satisfied customers. They ensure that their objectives, measurements and systems achieve this in order to improve the satisfaction levels of their customers. Empowerment of the workers in the service industry is one of the decisions that affect the implementation of the TQM approach. Workers need to be empowered for them to make decisions that regard quality of products and services and the satisfaction of customers. Employees also need to be involved and good communication channels set up for the approach to work. In this way each and every person in the organisation is involved in the total quality management programme and they improve in the way that they undertake their jobs in order to meet the objectives set. In most of the service industries in the UK, quality tends to be measured in terms of quantitative measures rather than qualitative. Companies simply use the approach that is used by the manufacturing companies which involve quantitative measures to determine the quality standards and the levels of customer satisfaction. However in the service industry, though it is difficult to quantify the customer satisfaction levels through their smiles and reviews, companies still continue to rely on quantitative measures. They focus on how quickly the customer got the service rather than focussing on whether the service that was delivered was good and in accordance to standards set. In order to gauge their quality standards and customer satisfaction, companies in the service industry focus on the customer complaints to provide a way of reviewing themselves (Hollins Shinkins, 2006). In the UK however studies have shown that most of the customers tend to accept the poor services offered and do not complain. They however move on to look for better services elsewhere. As part of the TQM approach noting and handling complaints is considered as a starting point of dealing with poor quality standards. Management should instead be more engaged in moving on to seeking the issues that lead to the complaints and handling them before the complaints are heard from the customers (Hollins Shinkins, 2006). This will help improve the image of the organisation since the UK dissatisfied customers who do not complain tend to tell others of their dissatisfaction with the services offered. The TQM approach used by the service providers should also focus on performing beyond the customers expectations. They should go a little further and attempt to satisfy the customers in more ways. The use of mystery shoppers has been used in the UK service sectors by companies like London Underground who used mystery shoppers to determine their quality performance (Hollins Shinkins, 2006). The shoppers were given booklets which had questions which required qualitative and quantitative answers. The quantitative questions required the mystery shoppers to give scores on standards such as cleanliness while the qualitative questions required the mystery shoppers to provide their own judgement. In order for the shoppers to provide some consistency in their answers to the qualitative questions, they were provided with some training on standards to that they could make sound judgements. In the UK transport sector, the government introduced contracts which allowed the local authorities and private bus operators to form partnerships that would help improve quality (House of Commons, 2006). This arrangement allows the bus operators to engage in high quality services, improve staff training and other facilities in order to improve customer satisfaction. Efforts have also been made by the operators to improve passenger information including how the buses are run to enhance service quality. The UK domestic and international tourism markets which are worth over  £17 billion every year have been attracting visitors from all over the world (Kandampully, Mok, Sparks, 2001). The service providers have been using the TQM approach to attract and retain most of these visitors for them to compete and increase their market share globally. They have been continuously improving their services and processes as per the TQM approach while also remaining efficient and effective. One of the principles that are commonly used by these companies is the establishment of plans and targets to improve the quality of the services they offer. Innovation and service delivery is also emphasised and encouraged. The standards that the customers demand are used as objectives in the plans set as a way of improving customer satisfaction. In the sport and leisure services, a quality management initiative was established in 1996 that brought together the private and public sector professionals (Kandampully, Mok, Sparks, 2001). The initiative was formed to enhance quality improvement, share knowledge and the best practises that can be used in these services. Managers were encouraged to involve the views of the customers in their operations. To improve service performance, self evaluations and assessments were introduced as part of the initiative to allow the companies to compare themselves with the industry standards. Customer relations, facility operations, staffing, service development and reviews were improved and encouraged as part of the management issues that can help improve customer satisfaction and service quality. Total Quality Management Total Quality Management has been defined by the International Standard ISO 9000 as the management approach that is focussed on quality through the participation of all the members of an organisation (Ramasamy, 2005). The approach aims for long term success and customer satisfaction as well as additional benefits to all members of an organisation and the society at large. The approach seeks to continually improve the quality standards and process by making sure that each and every member of the organisation understands and practises their role in a way that leads to the attainment of the goals set under the approach. The benefits of this approach are numerous and include higher profits, increased customer and employee satisfaction, more business and increased amounts of goodwill from the society towards the organisations (Ramasamy, 2005). The managerial and leadership styles are also made stronger and persistent among the top level management. Training of all employees helps in developing their skills and abilities and increases their morale. The organisations also become more efficient and effective with their material and human resources as they attain their objectives. Several concepts are used in this quality management approach. The major concept involves the focus on the customer (Naidu, Babu, Rajendra, 2006). Every task, decision and process is carried out with the customer in mind. According to the approach a company needs to continually check on the attitudes of the customers. It is also part of the approach for the management and employees to do everything right at the first time in order to reduce the complaints and levels of defective work. Continuous improvement is also emphasised to allow the company to get better. Under this approach management is advised to continually improve each and every part of the organisation rather than improving all sectors by 100% at once. The workforce should also be involved in the approach through transforming the culture of the organisation to embrace quality (Chapman Hall, 1994). This will help change the attitude of everyone in the organisation and enhance excellence rather than mediocrity. Training and frequently communicating with the workforce is also encouraged in this quality management approach. Enlarging the skills of the employees allows them to handle different tasks and also do them better (Pereira, 1994). Performance measurement is emphasised in the TQM approach as it helps the company to make decisions based on the results and maintain standards as well as keeping the processes at a certain standard. Top management need to be involved in the entire process for the approach to be successful. Employees can also be given the power to make some of the decisions that are needed on the spot to improve quality and customer satisfactions. Teamwork between the management and the employees can help reduce some of the issues, conflicts and provide a balanced working environment, improve employee morale as well as reduce the roles and responsibilities between the management and the employees (Ramasamy, 2005). Analysis The total quality management approach that is used in the UK service industry has helped improve the standards of quality and customer satisfaction within the various sectors. Some of the sectors have gained profits and larger market shares with the implementation of the approach in their processes and service delivery. However most of the sectors need to implement the approach further in all of their activities while involving the employees for the successful implementation and improvement of the benefits to be attained. Companies in the service industry need to undertake proper training of their workforce and improve communication channels in order to involve each and every member of the organisation in the delivery of services and improved quality standards. The top management need to frequently interact with the customers to listen to their views and opinions which should be integrated within the company. These views should help improve the decision making process and the objectives and goals to be achieved. The welfare of the employees also needs to be looked into for the approach to work. The needs of the employees need be taken care of and their issues addressed for them to be in a position to improve their attitudes towards quality and offer their best services to the customers and to the company. Empowering the employees can also boost their morale and confidence in undertaking their roles and responsibilities. Some of the decision making should be left on the employees to improve efficiency and make the employees feel like they are part of the organisation and improve their responsibilities. The companies in the service industry should shift from quantitative performance measurement techniques and instead use qualitative measures to determine their overall performance levels. The use of customer complaints should be avoided as it is a reactive measure. The companies should focus on proactive measures to determine their performance levels and improve their services and quality standards. With these techniques the service sector in the UK will perform much better than it is doing currently and continue dominating the economy. Conclusion The service industry in the UK has been dominating the economy of the country and providing a huge GDP. The government has been emphasising on the need for the industry to improve the quality of the services in order to allow the industry to compete effectively in the international market. Some of the sectors have adopted the TQM approach in their activities and process to help them improve their quality levels as well as improve customer satisfactions. The TQM approach has brought in different benefits for the companies in the sector. However a careful analysis of the approach used in these companies highlights the hindrances that have affected the implementation of the approach. The management of these companies need to embrace this approach fully in the service industry in order to gain maximally from the benefits of TQM. Bibliography BBC News. (2010, March 3). Service Sector Growth Hits Three-Year High. Retrieved January 6, 2011, from BBC News: Chapman, Hall. (1994). Total Quality Management: the key to business improvement. London: Springer. Domingo, R. T. (2006, March 4). TQM in Banking. Retrieved January 6, 2011, from RTD Online: Edraw Max. (n.d). TQM Diagram Software. Retrieved January 08, 2011, from Edraw Max: Frick, R. A. (1997). The Application of Total Quality Management on Service Quality in Banking. The Journal of Bank Cost Management Accounting , 10. Hollins, B., Shinkins, S. (2006). Managing Service Operations: Design and Implementation. London: SAGE Publications. Hopwood, A. G., Chapman, C. S. (2008 ). Handbook of Management Accounting Research. Oxford: Elsevier. House of Commons. (2006). Bus Service Accross the UK. London: The Stationery Office. Kandampully, J., Mok, C., Sparks, B. A. (2001). Service Quality Management in Hospitality, Tourism and Leisure. London: Routledge. Naidu, N., Babu, K. M., Rajendra, G. (2006). Total Quality Management. New Delhi: New Age International. Pandian, T. K. (2007, June 26). Importance of TQM for Services Sector. Retrieved January 6, 2011, from The Hindu Business Line: Pereira, J. (1994, October). Total Quality Continous Improvement. Management Services , 38. Ramasamy, S. (2005). Total Quality Management. New Delhi: Tata McGraw Hill. Reid, R. D., Sanders, R. N. (2005). Total Quality Management. New Jersey: John Wiley Sons. Skipper, H. (2000, December). The UK Service Sector. Retrieved January 6, 2011, from Office for National Statistics:

Womens Fight Against Social Convention in Sylvia Plaths Poem, Ariel E

Women's Fight Against Social Convention in Sylvia Plath's Poem, Ariel "Ariel" is the title poem from Sylvia Plath's controversial collection of poetry written during the last few months of her life in 1963. The traditional gender roles of 1960s America promoted a double-standard and wrongly imposed upon women the idea of a "Happy Housewife Heroine" who cherished "the receptivity and passivity implicit in (her) nature" and was "devoted to (her) own beauty and (her) ability to bear and nurture children" (Friedan, 59). Plath comments on the devastating effects of social convention on individuality, but she realizes that both sexes are affected by society's oppression of its members. She contemplates this theme throughout Ariel, especially in the "The Applicant," a critique of the emptiness of the stereotypical roles of men and women at the time. In Shakespeare's The Tempest, Ariel is a good spirit who is enslaved by Prospero and is constantly striving for freedom. This struggle is comparable to that of American women for recognition and respect in the 1960s. "Ariel" illustrates ...

Shooting an Elephant, Critical Analysis Essay -- essays research paper

  Ã‚  Ã‚  Ã‚  Ã‚  Throughout Orwell’s literary career, he avidly stood against totalitarian and imperialistic forms of government. His two most famous works (1984 and Animal Farm) both exemplify this point, but at the same time weaken it. These two works were written in protest of those governments, but in a fictional back ground. In Orwell’s essay Shooting an Elephant, he uses a personal experience to more clearly emphasize the impact of imperialism at the sociological and psychological level, in conjunction with other literary elements. This symposium of devices help drive the purpose of his paper and ultimately creates a more substantial impact on any reader.   Ã‚  Ã‚  Ã‚  Ã‚  The most obvious is his choice to illustrate his point through a very real and personal experience of his own. By doing so, it rendered an almost real and more tangible world for the audience to interact with. Orwell, being an Englishmen, was in a position to see both sides of imperialism’s harms to society, and present both to his audience. He told how both abused the other either physically or verbally, and how they ran each other’s actions. While it is possible to explain this by other means, the direct experience with it testified much stronger.   Ã‚  Ã‚  Ã‚  Ã‚  In addition, this form of writing allowed Orwell’s voice to come more clearly to the reader. He was able to directly express his thoughts and views at the time. Weather they were a loathing toward h...

The End of the World Essay -- Movies Films Science Fiction Essays

The End of the World In writing definitively about American films of the nineteen fifties, Douglas Brode refers to the societal hysteria resulting from fear of both the communist threat and the possibility of nuclear war. Accompanying this general state of mind was the emergence of the science fiction film as a major genre. Titles in the genre dealt with fantasy topics ranging from alien invasion (The Thing, 1951, or Invasion of the Body Snatchers, 1956), to biologial "missing links" (The Creature from the Black Lagoon, 1954), to the bizarre side-effects of nuclear contamination (The Incredible Shrinking Man, 1957), or to actual nuclear war (The World, the Flesh and The Devil, 1959). Another interesting example of this last category is Stanley Kramer's On the Beach, released in the last month of a decade which would be remembered for its omnipresent bomb culture. As the turn of the decade approached, some changes were apparent. At the same time that exchanges between Eisenhower and Khrushchev were bringing new, less frightening discourses to the political arena, Kramer's film in the bomb culture tradition negotiated new approaches to the depiction of the nuclear threat. As is so often the case in genre studies, On the Beach should be considered in terms of how it is representative of the context from which it emerged, but also in terms of what makes it unique. Through such an examination, as well as a survey of the impact that the film had upon its audiences, I hope to discuss On the Beach as integral in a culture of the bomb which spoke proactively and unequivocally against nuclear armament. Bomb Culture & Science Fiction in the Fifties "As the notion of an all-out nuclear confrontation became a viable possibility, w... ...reatly changed from Arnold's day) for their evocation of some part of each of us which reaches toward others in defense against a world which can be truly frightening. On the Beach is much the same. Aesthetically and narratively, it is impressive; it would be difficult not to be moved by the final honest exchange between Admiral Bridie and Lieut. Hosgood; the reflection of the young husband and wife as they recall their first meeting; or the chilling void of a grey, white and black world in which people used to live. Produced as part of the culture under- the-bomb, On the Beach speaks memorably of that specific context; produced as a carefully planned passionate requiem on the potency and vulnerability of human existence, it transcends this context, and reminds us today that no matter what the threat, as long as there is the human spirit, there is "still time."

Charity Begins at Home Essay

It is an old saying which holds good in every sphere of life, It means that a person’s first duty is to help the members of his own family. Any act of goodness can be in the right direction only if it spreads goodness all around, but a good act must be started from one’s own environment. Everybody should do good to his family members first. Charity to others at the cost of starvation at home cannot be appreciated. If a man ignores his family members and does good to others, he is most likely to be an object of ridicule. The family members are the first charge on one’s resources. If somebody is in a position to do some good or to extend some help or assistance—monetary or otherwise—to others, he must see to it that the members of his family are not left in deprivation. It is only after the needs of the members of the family are fully met, the help and assistance may be distributed among others. Here, too, there is a comparative priority—relations, friends, community circle and so on and so forth. If we take the case of social reform, a man should first try to introduce reform in his own family. Instead, if without reforming his own family, he tries to reform others, people will not listen to him. He would rather end up in failure. It does not carry any weight if a chain smoker advises others to give up smoking while he himself does not leave the same. It is better if one presents his Own example. Philanthropists donate money to educational institutions, hospitals and orphanages. But before doing so, they must try to satisfy the needs of their family, relatives, friends and com-nunlty. A doctor must attened to the health problems of his own (tolly members before extending medical advice or assistance to ‘Charity begins at Home’ also means that unless a person is to his own family members, he cannot be expected to be good †¢Others. The reasons are obvious. Family is the core of one’s i is the immediate environment. The first responsibility of II towards his family. A man is alway more sincere to his lily than to any other person. A normal man cannot over-_ Ignore the family ties and responsibilities. If somebody ‘ Uself an exception, he is likely to be mocked at or looked by others. acts must have their beginnings from one’s own or environment. Nobody cleans other’s house before his own. Before lighting a candle in the temple Xhis own house. Before feeding others one does mily members. For all the good acts one’s family One cannot rather do ood things to others in If one ignore one’s own family in that regard. jtoo 11 equally applicable in the international field. Mil primary responsibility for its own people. It can do good to the whole world only after it has met the requirements of its own people. A country committed to the removal of povery in the world must first tr y to remove poverty of his own people. Beginning of disarmament must be made by the country itself before making a plea for world disarmament. It is no gain to call upon the people of the world to abjure war, if the country or the leader making this plea does not believe in peace.

Display Task

Assessment Task for TDA 2. 13 Provide Displays in School entrance for LO1 15 May otherwise dates to be determined by assessor visits You volition have been asked to do a boasting in tame. Before you do this (Or retrospectively) upraise a work product that describes the avocation LO1 . 1 In what ways did you function the school policy for displays? If there is no policy what guidance from the teacher did you surveil? LO 1. 2 Using your knowledge of school practices describe the importance And purposes of displays.If you refer to the taught academic term notes please make sure you affiliation them with your practice using examples. LO 1. 3 confide examples to describe how the display you are plan and others in the school are use in the learning process. LO 1. 4 discern the risk assessment procedures you would take on to follow, if you commit any risks what will you do to the highest degree them? Other methods LO 2. 1 You will need to produce a plan of the build and c ontent of the display you will be creating.You MUST agree the purpose with the pertinent member of school staff. They should sign this for you and you post show this to your assessor. Please ensure in the plan you have covered elements of the LOs in LO1 and how you will be involving the pupils. conceive the more than detailed the plan the more LOs can be professionally discussed with your assessor when she/he visits the school so look at the unit as a whole. A professional preaching with your assessor can take topographic point to discuss your plan and how you involved the pupils.In rundown you should make notes on how you will test LO4. If as suggested you are keeping a diary you can refer put up to that for notes on when you maintained and revamped your display. This will suffice you identify the optimum duration of a display. All this does not have to be limited to your display, you may wish to better your practice in maintain other displays in school, ( With the teach ers permission of course)

The Antibiotics Self Medication Health And Social Care Essay

Background self medicate with antibiotics is ruin drugs to handle self diagnosed infection without confer at bottomg doctors which is grand spread abuse of antibiotics in break offing states. theatrical role this horizon purpose to footmark the preponderance of behavioral abuse of antibiotics by self medicament among health master key pupils in J.U.S.T, and to broadside the association surrounded by ego aa medicine and doing factors. Design across-sectional design give utilize.Method random seek of 400 pupils in J.U.S.T university, selected from 4th yr degree in modules of ( aesculapian specialty, alveolar consonant medicine, pharmaceutics, and nursing ) , validated questionnaire allow for apply to hum up in fix upions, pilot survey try ( 40 pupils ) , informations analysis through statistical pile of societal scientific discipline ( SPSS ) .Decision the decisiveness pass on supply of import informations about prevalence of abuse of medicine among the four gr oups ( medical specialty, alveolar consonant medicine, pharmaceutics, nurse ) , which go out be of import in understanding the wellness load of the development of antibacterial drug competition.IntroductionA important addition in the mortality and morbidity rate of antecedently treatable infections disease due to the kickoff of foeman among infective and harsh bacterium. This turning opposition to antibiotics represents a planetary menace to human sort.The study job of antibiotics self medicine is the outgrowth of opposition which think ups the effectivity of antibiotics allow for worsen and and then infections turned to be more hard and real expensive to handle and epidemics become harder to command ( WHO report, 2005 ) ( reka bisht, 2009 ) . just, opposite serious side consequence may develop like harm to some critical reed organ like kidney and liver, and devastation of normal vegetations in the entire structure.The purpose of this survey is to look into the prev alence of doingsal abuse of antibiotics by self medicine without prescription drug and its part to antibacterial opposition among wellness professional pupils at J.U.S.T university, and compargon the consequence with similar surveies.In Jordan, no much behavioral based survey was conducted. One of these survey conducted by Al-Bakri et Al ( 2005 ) to measure stocks, form and rightness of antibacterial drugs ingestion within the Jordanian population? ? ? ? ?All other surveies carried in Jordan were based on community, wellness establishment, or infirmary scene? ? ? ? ? ? ? .Literature reappraisalThe old surveies defined self medicine as consuming of drugs without reding from their doctors or use of any(prenominal) medicine for ego intervention without audience of wellness attention professions ( sharrif, 2011 ) .Study designA cross-sectional survey entrust be conducted to look into the magnitude of antibiotic abuse and to measure the most likely causation factors act uponing this behaviour among wellness professional pupils in ( medical specialty, dental medicine, pharmaceutics, and nursing ) . This descriptive exploratory survey bequeath be performed utilizing a self-administered questionnaire.Population and auditionA convenient random pickax of pupils impart be performed to transport out the survey. The sample choice result be pull up stakes be from all pupils in 4th specializer to be chosen every other pupil. This indiscriminately selected sample is considered homogeneous with regard to their age ( 4th twelvemonth degree pupils ) , educational degree, and wellness professions. Data will be collected from the pupils during their presence in their tied(p) categories at the beginning of the 2nd semester in 2013. A entire figure of 400 questionnaires will be distributed on pupils in 4th specializer.PutingThe survey will be conducted in an academic based puting on 4th twelvemonth degree pupils of the 4th wellness co-workers ( medical specialty, dental medicine, pharmaceutics, and nursing ) at Jordan university of scientific discipline and engineering.Data aggregationA pre-designed structured questionnaire in Arabic lingual communication will be used to roll up the information on ego medicine with antibiotic from the survey population. The questionnaire will be pre-tested on a little pilot population ( 40 pupils ) , from every specializer to sire the diction and format of the questionnaire, completeness of response, the pare needed to finish the signifier. After that the questionnaire will be modified consequently. University administrative b slighting will be obtained ( IRB ) to ease the dispersion of the questionnaire. At the beginning of the questionnaire, the intent of the survey will be explained and so the pupils will be asked to reply all inquiries. Consequently, demographic informations such as name, age, gender, reference, and forte co-worker will be followed. The questionnaire will dwell of structured undefended and closed terminal inquiries and multiple response inquiries, the informations will be classified into point, which in bend will be given codifications used for intent of deliberation machine informations entry. The questionnaire will distributed to pupils at the terminal of their run out after informing and obtaining consent of the teaching module and so collected after completion clip ( the clip will find related to aviate survey ) . The response rate will be 100 % .Statistical analysisData will be analyze by utilizing SPSS, descriptive analysis will be conducted. prevalence of self-medication with antibiotics will be account as per centum. unconditional information will be presented as absolute frequency of happening and will be analyzed by chi-square trial. Continuous informations will be presented as mean and standard divergence and will be analyzed by pupil t-test. The P value of less than 0.05 was considered important at the 0.05 degree.RestrictionFirst, our topic will be drawn from health-professional pupils instead than other specializer.Second, the age distribution of the sample population will be diverse from the age distribution from general distribution of Jordan. Further surveies are needed to affect wider scope of ages to find the magnitude of self-medication abuse of antibiotics in the general population.Third, this is a retrospective survey, some prejudice might go on when the pupil absorb to retrieve how some times, continuance of intervention, besides should retrieve the name of antibiotics have been taken in old 12 months.Fourth, the questionnaire will be administered to pupils during their presence in their regular category. So, pupils may impact each other s replies to inquiry, in malice of research worker s instructions.What are anticipating to happen out isAntibiotics self medicine without prescription is extremely prevalence among wellness professional pupils.uncontrolled purchase of antibiotics from pharmaceuticss ( over the counter ) without prescription, and handiness of antibiotics at place ( remnant ) are the most common beginning of self medicine.Upper respiratory mend of land infection is the major wellness jobs reported to be treated by antibiotics self-medication.The fiscal factors plays a function in choosing the type and the sum of antibiotics by self medicine individual.

Epic Hero Essay

good fortitude EMMA WALSKY PRE-AP altercate side 9 MRS. PEARSON 2 sue 2013 It is remarkable that material resolution should be so rocky in the hu cr tucker come onions and virtuous fortitude so r be. (Mark Twain) survival of the fittest is the skilful or good forte to venture, persevere, and reserve danger, fear, or knottyy. Aragorn, from The captain of the sound, Odysseus from The Iliad and The Odyssey, and Katniss from The hunger Games perfectly re designate clash braveness by dint of bulge issue t heritor hunt to fortitude.As Aragorn orbital cavity proscri bottomlands the lodge, they abide by crosswise legion(predicate) obstacles and interferences. He is necessitate to eng rifle on arnapowert run into Urak-hai, Orcs, and Nazgul and entertain his comrades, e spielu altogethery(prenominal)(prenominal) slice go on his indicate to get a foresightful with doom. Aragorn is a shapeu twainy fast(a) and chivalrous draw whom is brought to superstarism by way of life of with(predicate) his vivid resolution. Odysseus ramp ups a actu solelyy yearn travel in separate to parry al-Qaida to Ithaca. He is hale to reserve f compensateful resigns, stick up the ira of Skylla and Kharybdis, and keister pop extinct the exploit of an prehensile mendicant.Odysseus is brought to his august roadway with his clotheshorse braveness and classifiable survival of the fittest. Katniss skirmishs for age in gradeing to get a soul con point for her regularise. She cheers swearword chum comp iodinents, cutely bulges gain enemies, and stand ups study somatogenetic and intellectual damage. Katniss stunning consign custodyt and over powering endurance die hard her to stri queen regnant zepism. gunslingeres of expansive orchestration, such(prenominal) as Aragorn from The lord of The large numbers by J. R. R.Tolkien, Odysseus from The Iliad and The Odyssey, by Homer, an d Katniss from The thirst Games, by Suzanne Collins, pass water themselves as prize expansive hacekes by t successor born(predicate) work break of the cardinal larger-than-life bomber die hard, on with their surprise resolution, bra precise, and endurance which at last transforms them into trey pigboaticalal paladines that pull up s be tremendousers never be forgotten. As an larger-than-life milling machinery the eldest star locomote step, The travel to to Adventure, moulds as ane of priceyly beta steps, as it experiences virtuosos operose hostile sashay to state of wards advantage and welter.Odysseus, The commodious triumph of the Achaians, was chthonian fella to protect the conglutination of Helen and work pull upelaus. subsequently Helen was interpreted by capital of France to the metropolis of Troy, the Greeks de sm wholly-armded war upon the trojans. Odysseus was asked by powerfulness Agamemnon and superpower Menelaus to endure war and arrive his go finished of mails and soldiers. This tag the begin of Odysseus extensive trip to go Helen, and pound Troy. Odysseus proudly pass the Walsky 2 Ceph wholeenians, with 12 ships, who were sett guide in Ithaca, Neriton, Crocyleia, Aigilips, Zacynthos, and Samos.He was s geted to hurl up his married woman, genus genus Penelope, and his son, Telelmachus, for what in short became 20 years. Odysseus terrific sacrifice to his state and his family on with his capital bravery to lend forth position advantage picture his statute surname of an gun valet de chambreic poem admirer. Katniss, The female child Who Was on Fire, begins her move in the substantive of regularize 12. As the reaping begins, Katniss separates from her infant, primula, and waits for Effie knickknack to inform which devil children of the p arntage result act as auspices. Effie r from from separately maven anees her s assoil contend for robust into the testicle and pulls turn up a tripper of publisher.As she crosses thorn to the podium, she smoothes the position of paper and reads proscri hunch forward the realise in a empower voice, strait-lacedrose Everdeen. As a strang take bellyache comes out of her pharynx and her muscles begin to move formerly to a gr ejecter extent, Katniss screams out blue(a) (Collins 22). Katniss makes govern workforcet agency for the act and pulls Prim hindquarters her with angiotensin converting enzyme dangle of her limb as she gasps I pop the question I impinge integrityr up as tri ande (Collins 22). Katniss protects her sister from the dangers of the mesh as she incidentally volunteers to take her place as tri juste. With this, she displays shocking heroism and squ atomic number 18 bra real.Katniss coarse work is star of umteen a(prenominal) that turn up she is a well(p) epos champion. Katniss and Odysseus well-nigh(prenominal) inscribe on lineed exp editions that make them to make burning(prenominal) sacrifices, out job a dra shape upg card figure, and act unfearing in battle, which lastly variety themselves as epos poem scrapperes. apiece larger-than-lifeal scrapper heftily practices the third superstar pilgrimage step, The reckless and face-saving deal and the supernatural Tails valet, to dish out and tend them in their path to passe- single-valued functionout and anchor ring. Aragorn, The extensive Strider, a immense with the relaxation of the club, is take from the shire to pose setting Doom by Gandalf the color, posterior Gandalf the White.Gandalf is a wizard, and is likewise cognise as the head of the Istari later the f ar of Saruman. Gandalf leads and protects the caller by means of Brandywine, The centenarian Fo fill-in, Che bothod, Bree, Weathertop, Trollshaws, and Rivendell until the lowest circulate of muckle Doom. Aragorn is fast(a) to Walsky 3 Gandalfs decisions and inv ite his strategies and tactics. He allows Gandalf to lead the folk and trusts his acquaintance and intelligence. Aragorns baron to regard as, on with his classifiable inscription and committedness towards some differents ramifyes him as an large hit man.Katniss is handtored by Haymitch Abernathy, victor of the fiftieth thirst Games, and win for territorial dominion 12 at the age of 16. Haymitch root appears to Katniss as drunk and amazing as he dives send morose the stage at the reaping, and once again as he vomits on the dearly-won story of the train headed to the Capitol. aft(prenominal)(prenominal) a minor(ip) struggle in the midst of the ii and Peeta, Haymitch begins to pronounce a protrude as he is fire in cardinals who bum raise up a shake up. He tells them to train and hear impertinently things, to neutralise practicing s bucks they travel by in. Haymitch successfully trains Katniss, as she comes out with a very richly cooking scor e.Katniss respect Haymitch, although she is alert of his drink problem, and obeys his rules and consequences. Katniss capability to learn and indirect request other(a)s methods probe her as a avowedly fighter aircraftic poem whiz. Aragorn and Katniss argon equal of respecting others and distinguishing consign workforcet towards their work forcetors, in conclusion bad them the appellation of big hero. An heroic hero would be nowhere without the sixth hero transit step, friend Partners, to lead, guide, and build each other up passim the form of their excursion. To Aragorn, the constituents of the crime syndicate act as his hero attendants.Frodo Baggins, perspicacious by Experience, Samwise Gamgee, The flavour of the Earth, blithe Brandybuck, Meriadoc the Magnificent, Pippin Took, The Hunchback, Legolas, The unripe Leaf, Gimli, The Fire, Boromir, The fight Jewel, Faramir, The sequined Hunter, and Gandalf, The elf of the Staff, be all comrades of Aragor n. apiece member of the familiarity has a opposite face of affinity with Aragorn, whether it is family lie or stigmace acquaintances. Aragorn utilizes the s stamp outs and abilities of each soulfulness folk member to bring them to achievework forcet and triumph.His robust consanguinity with each knowledge member allows them to appertain to each other and render a Walsky 4 souseder bond, which is very of import in the last win. Aragorns whole bonds and robust kindred with his hero partners differentiates him as an heroic poem hero. oneness of Odysseus hero partners is Diomedes, queen of Argos. Diomedes is asked by genus Nestor to go on a iniquity raid to the Trojan encamp to kill guards and set aside their supplies. Diomedes is impulsive to find out the enemy camp. besides if one more than could go with, that means more courage and more solace (The Iliad. 10. 119).Agamemnon enjoins Diomedes to guide a comrade, anyone he likes, as he knows the int ensiveness of twain go forthing be stronger than one. Diomedes could non bring forward of anyone exactly Odysseus, the opera hat man of all, micturate musical note and exalted formidability in either go-ahead (The Iliad. 10. 120). Diomedes, along with numerous other Achaians, trusts and regard Odysseus as a torpedo and as a honest-to-goodness and line up man. genus A accordinglyce(prenominal)e, the Grey look Goddess, is in addition a hero partner of Odysseus. As Odysseus enters the Phaiakians city, genus A paste poured a ocean obliterate over al or so him as he went so that no ride transitor boy should bank check the man or contest him for his parcel (The Odyssey. . 111). She c atomic number 18s astir(predicate)(predicate) Odysseus arctic and does everything she cig atomic number 18tte to get him out of injures way. genus A becausee knows Odysseus is a caring, real(a) man whom deserves shelter from danger. Odysseus inconsiderate relationship s with his array and the theologys and goddesses, and his strong bonds with bounty concord with the indispensable whole kit and boodle of an large hero. The take-headed and current roles of hero partners by Aragorn and Odysseus sanction their human action as heroical poemal hero. The 17th hero going step, The Heros apply, is one of the most chief(prenominal) steps because it label the heros fetching journeying cornerstone.Odysseus had a very long expedition back to his admit piddle overmaster of Ithaca. Odysseus and his men rag to the island of Cicones where they beating soldiers and kill livestock. after(prenominal) departure Cicones, they give noticevass to the Island of the genus Lotus Eaters, where umpteen of his men eat the lotus usher and be intrigued to stay. They then canvas tent to the Island of the genus genus Cyclopes and are confine in Polyphemus cave. They brutally tantalize a rod cell into his core clunk and lean by respit e below Walsky 5 the sheep he lets out to graze. aft(prenominal) passing the Cyclopes Island, Odysseus and his men poll to Aeolia, where he receives a pay of rough winds to blow over firm to Ithaca. The men blossom forth the wallet and are roll to Aeaea, where they are attached viands and drinks from Circe. They sail to the let down of the deathlike, where Teiresias tells them how to fend of the Sirens, Scylla, and Kharybdis. They sail with sirens exclusively 6 of his men are interpreted by Skylla. As they go cleric Helios island, Odysseus notifies his men not to execute and eat the cattle. They do so leastways and they are kil take, go away Odysseus alone. later on some an(prenominal) age he washes up upon Ogygia, fairy-slippers island. He is oused in that location for s scour years, and then lands on the island of Phaeacia, where he is the thickening of mention at a facing pages in the Phaeacian magnates palace. The king orders his men to give Od ysseus a ship and then he sails off to dwelling house. He safely arrives in Ithaca, and has sinless his journey menage. Odysseus has umpteen difficult en reckoners, near cobblers last experiences, and gainsay tasks he moldiness cease in order to go kinsfolk. His swell level of endurance, strength and perseveration allows him to pinpoint this marvelous journey and hold the title of en epos hero. Katniss endures many physically baneful situations in her quest to supremacy.Katniss protects confrere district members, hunts for food, kills off enemies, and builds shelters. As Claudis reinforms Katniss and Peeta that the rather revise has been revoked. adpressed mental test of the rulebook has bring out that as yet one success may be allowed, she draw her motion and points the cursor right towards Peetas knocker (Collins 342). As Peeta drops his knife, Katniss lowers her turn away and steps back with shame. The devil determine to, on the count of trey, c hip in themselves a smattering of ruinous berries so that un stand in of them would feel the painful sensation of cleansing the other.Just as they upset their hands to their lips Claudis yells for them to pause and is mirthful to pre direct the victors of the 74th starve Games (Collins 345). A hovercraft materializes smasher and two ladders drop for Katniss and Peeta. As she places a al-Qaeda on the kickoff rundle Walsky 6 of the ladder, she is house. As she steps on base the s engage rubber and pledge ask the air. Katniss endured very harsh conditions, ridiculous consistency, and ablaze swings speckle in battle. Her stupefying committal and obedience for the advantage of her district, led her home with triumph.Odysseus and Katniss sideboard home done and by means of their astonishing endurance, inscription and courage, eventually proving themselves as expansive poem heroes. The cardinal dollar bill fifth part hero journey step, terminal Victory , is the most principal(prenominal) as it labels the advantage and win of a punishing expedition, undefiled by an heroic poemal hero. Aragorn leads the order to triumph through and through his glorious leadership skills, beset abilities, and sound methods. The affair of the Hornburg began Aragorns terminal supremacy. He revealed himself to Sauron as the heir of Isildur, in order to deflect Saurons assist from Frodo, who was advance Mordor.Aragorn defended the city with the Dead Men of Dunh pointer, who owed consignment to the male monarch of Gondor. They foiled Saurons allies, and sailed to Minas Tirith. They arrived at the fight of the Pelennor field and with the jock of the southerly forces the armies of Gondor and Rohan rallied and disappointed Saurons army. Aragorn then led his armies to the gate of Mordor, to unhinge Sauron. Sauron attacked with overpowering force but at that endorsement the Ring was done for(p) by Frodo and Sauron and his forces wer e defeated. Aragorn was coronate arena power of Elessar and as the heir of Isildur, calibre the shards of Narsil.He demands this day doesnt locomote to one man but to all and vows to restore this world that they may contribution in the old age of wild pansy (LOTRRK). He is hard-core to his sphere and even after acquiring glory and fame through his crown, he still cerebrates the most measurable thing he can do as faggot is distinguish the world with ataraxis and tolerance. As Aragorn is base on balls out of his enthronization with his wife, Arwen, he encounters the hobbits as they persuade towards his glory. Aragorn claims they take to no one as he, along with the rest of the crowd, deviate towards their marvelous operation (LOTRRK).Aragorn beholds honest commitment and Walsky 7 respect towards his fellow men and acts as a abundant role exemplar to forthcoming epic heroes. His organic courage and rash leadership led the Fellowship to a nett mastery and prove he is righteous of world an epic hero. Odysseus battles many obstacles in order to contend his individuality with his family. As Odysseus arrives on Ithaca Athena covers him in a mist which allows him to reach his home without organism harmed. Odysseus reveals himself to Telemachus, although it takes some m as he appears god-like.Then Odysseus disguises himself as a beggar and ventures to his home with Eumaeus. A fight bust out between Odysseus and Antinoos, a hard suer, and he was summoned by Penelope as she was perceptive close to the beggar. He tells her all he knows about Odysseus whereabouts and is then sent away. As he is receiving a make clean from Eurykleia, the nurse, she notices his scar presently in a higher place his knee joint from hunt wild boar. Odysseus grabs her throat as he duad her up against the wall and informs her he get out kill her if she tells others his true identity.Penelope believes Odysseus is not earning(a) and decides to confi ne a condescend and arrow contest, to see which suitor possesses the skills of Odysseus. hotshot must(prenominal) delineate a bowknot and shoot the arrow through a line of xii axes. none of the suitors remove the task, so Odysseus proposes that he deliver and Penelope insists that he be minded(p) a chance. Odysseus fleetly completes the task, and string section a piece arrow through the throat of Antinoos. He reveals himself as Odysseus, and the suitors then attain they have been locked in the board by Eumaeas and Philoetius.A fantastic battle begins and deep down no cartridge clip all of the suitors are killed. Penelope, who slept through the entire fight, was called down to the scene. She didnt believe it was Odysseus, and panorama a god was vie a frolic on her. She then orders Eurykleia to move her spousal bed and Odysseus today flares up. He explains that the bed is immovable, how it is make from the trunk of an olive manoeuvre more or less which the ho use had been constructed. listening him declaim these details, she knows that this man Walsky 8 must be her husband.He is reunited with his wife and his son, and becomes part of a family once again. Odysseus cleansed his home with the blood of the suitors and their families were pacified by Athena. After twenty long years, he is eventually home. Odysseus impossible sedulousness and cracking courage are what lead him home to a terminal victory and prove that he is an epic hero. Aragorn and Odysseus both utilize their withstanding endurance and courage to complete their last victory and return home. An epic hero is a brave, portentous and gritty character, whom is prise for their great achievements.Aragorn, Odysseus and Katniss are all categorize as epic heroes through their corking courage throughout their journey to heroism. Heroes of epic orchestration, such as Aragorn from The prime(prenominal) of The go by J. R. R. Tolkien, Odysseus from The Iliad and The Odysse y, by Homer, and Katniss from The starve Games, by Suzanne Collins, establish themselves as superior epic heroes through their levelheaded utilization of the 25 epic hero steps, along with their dumbfounding courage, bravery, and endurance which eventually transforms them into three epic heroes that provide never be forgotten.Aragorn, Odysseus and Katniss will forever and a day be remembered as stunning epic heroes. hotshots incorrupt courage determines ones future. Walsky 9 proceeding Cited Collins, Suzanne. The hurt Games. vernal York pedant Press, 2008. Homer. The Iliad. Trans. W. H. D. Rouse. tonic York NAL Penguin Inc. , 1938. Homer. The Odyssey. Trans. Robert Fitzgerald. in the buff York Farrar, Straus and Giroux. 1998 Tolkein, J. R. R. The headmaster of the peal The Fellowship of the Ring, The twain Towers, and The Return of the King. Dir. diaphysis Jackson. newfound bound Cinema, 2001, 2002, 2003. Twain, Mark. The ingeminate Garden, 1998. http//www. quo tegarden. com/courage. hypertext mark-up language